Employment
The Iowa Arboretum & Gardens is a community-supported public garden inspiring curiosity, discovery, and appreciation of the natural landscape. It strives to be a leading botanical, educational, and recreational destination fostering the value and enjoyment of nature.
Membership Coordinator (Part-Time)
Summary
The Iowa Arboretum & Gardens is a community-supported public garden dedicated to inspiring curiosity, discovery, and appreciation of the natural landscape. We are seeking a detail-oriented and organized Membership Coordinator to oversee all aspects of the Arboretum’s membership program. This position plays a vital role in cultivating strong relationships with members, supporting donor stewardship, and helping grow the organization’s membership base.
Job Description
The Membership Coordinator is responsible for managing all aspects of the Iowa Arboretum & Gardens membership program. This position oversees membership records, renewals, communications, and donor data while helping grow and retain the Arboretum’s membership base. The Membership Coordinator plays a key role in building strong relationships with members and supporting the organization’s mission through excellent customer service, accurate recordkeeping, and effective member engagement.
Duties and Responsibilities
- Manage the membership database, including new memberships, renewals, and membership records.
- Coordinate membership renewal campaigns and recruitment efforts.
- Develop and implement membership benefits and engagement opportunities.
- Track and analyze membership retention, growth, and participation metrics.
- Coordinate member communications, including newsletters, renewal notices, and special announcements.
- Assist with planning and coordinating member events and recognition activities.
- Maintain accurate donor and membership records.
- Process memberships, donations, and perform basic financial procedures, including preparing deposits and maintaining records.
- Provide excellent customer service by responding to member inquiries in person, by phone, and by email.
- Collaborate with staff to support fundraising and organizational initiatives.
Qualifications
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Proficiency with Microsoft Office and database management software.
- Experience with membership or donor management software is preferred.
- Ability to work independently while contributing as part of a collaborative team.
- Customer service experience and a passion for nonprofit organizations, public gardens, or environmental education are desirable.
Physical Requirements
- Ability to sit, stand, and walk for extended periods.
- Ability to lift and carry up to 25 pounds on an occasional basis.
- Ability to assist with member events, which may involve setting up tables, chairs, displays, and materials.
- Occasional evening or weekend hours may be required for special events.
Schedule
Part-time, year-round position with a flexible work schedule.
Compensation
Compensation is based on qualifications and experience.
Application Instructions
Please submit a letter of interest and resume to:
Mark Schneider
Executive Director
Iowa Arboretum & Gardens
mark.schneider@iowaarboretum.org
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